Make your Web Inspection & Monitoring Investment Future Proof
Are you protecting the value of your system investment? Conducting scheduled maintenance and system modernizations significantly extends the life cycle of the web monitoring and inspection system. Well-maintained systems help mills reduce waste and improve cost-effectiveness. Scheduled maintenance actions, reusing parts, and using the system according to user instructions extend the system’s lifespan.
Durable Systems and Seamless Upgrades
Procemex systems and software are carefully designed to ensure a long life cycle. Our unique system architecture enables effective remote support thanks to the capability of remotely troubleshooting smart cameras. This speeds up problem solving and avoids unnecessary travel. In software development, new system features and functionalities are available to all our customers, as you don’t need to buy a new system to enjoy new features. As our customer, you have the freedom to choose which new features you want to add to the existing system.
We strive to provide cost-effective new ways to enhance the system performance of our existing customers. For example, all new cameras and lights that have been developed fit existing Procemex systems perfectly, meaning there is no need to renew the entire system when using the latest camera or light technology. Additionally, we offer extensive repair services for different system parts, assuring cost-effective repairing.
Customer Collaboration
Our service offering has been developed in collaboration with our customers to support their internal maintenance and production processes. The key factors determining service success are planning, scheduling, and regularity. Additionally, continuous mill personnel training and their skill enhancement are crucial, as people may change jobs, forget what they have learned, and technology may be updated.
Investment in Life Cycle is an Investment for the Future
To achieve the best possible system performance over its lifetime, it is important to regularly maintain it, follow the user instructions, and use original spare parts. This minimizes unplanned downtime and avoids unexpected costs. Scheduled maintenance not only helps save unnecessary expenses but also improves the system’s performance throughout its lifetime. This results in cost savings by optimizing end product quality, improving machine runnability, and using raw materials and energy in a smart way.
Expense or Investment?
Investing in maintenance and the life cycle is often viewed as an expense rather than an investment for the future. We are convinced that it should be considered an investment with a clear payback. Indeed, the life cycle service guarantees the return on investment throughout the system’s life cycle.
When investing, the focus is often on choosing a system that meets performance requirements at an acceptable level and at the time the investment is made. It is difficult to anticipate all the end customer’s long-term quality-related needs. The Procemex One Platform system is genuinely future proof. System development is made in close collaboration with our customers, ensuring our system also meets evolving customer needs.
Contract-based Service for Increased Predictability and Cost Savings
Procemex has invested significant resources and expertise in its service operations to ensure smooth and efficient operation. Our global service team is dedicated to providing timely support and service, allowing our customers to focus on their core business.
Choosing a contract-based service can be very beneficial, as it provides professional support when necessary. It also brings increased predictability and helps in scheduling maintenance. With a service contract, you can avoid maintenance cost peaks and ensure that your systems are always in top condition, providing peace of mind and cost savings in the long run.
Data security is a big concern today and is an essential part of Procemex’s life cycle services. With a service contract, the Procemex applications are regularly updated, and your system is safe from external threats.
Author: Ari-Pekka Räisänen, Director, Customer Service Projects and Product Development
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Remote Services
Remote Services allow you to solve your web inspection and web monitoring system problems anywhere, and at any time. As our client, your mills will maintain a high performance and receive a quick response in the event of a system failure.
Today, most problems can be solved remotely (over 90 %). Whether you experience unexpected issues with your system or you would like to have an overall review of the system’s current functionality or wish to receive remote audit-based development suggestions from our specialists, we are here for you.
Integrated Web Monitoring and Inspection System – Procemex One Platform
Procemex OnePlatform, is an Integrated Paper Web Monitoring and Paper Web Inspection system. OnePlatform is designed for analyzing paper web breaks and paper defects in one integrated system. This makes it easy for operators to understand the inter-relations between web inspection and web monitoring and move flexibly between the ‘two systems’. Understanding the real root causes for paper defects and web breaks created in the dryers, in the press, and in the forming section has never been easier.
News and customer stories
Success Story
Higher Customer Satisfaction and Line Efficiency with Procemex Web Monitoring and Inspection System
In the pursuit of achieving supreme customer quality requirements, Metsä Board Äänekoski found itself at a crossroads. The need to enhance the Web Inspection and Monitoring capabilities had become vital, driven by the solid commitment to excellence. After thorough research and planning, the path ahead became apparent, and Metsä Board Äänekoski embarked on a transformative journey with Procemex.
News
Procemex to supply web monitoring and inspection system to SCA Obbola, Sweden
Procemex, a new ANDRITZ GROUP member has received an order from the Swedish paper mill SCA Obbola to supply a OnePlatform Web Monitoring & Inspection System for their PM2, the world’s largest high quality kraftliner machine.
PM2, which started up in November 2022, is 9.6 m wide and has a design speed of 1,400 m/min and a production capacity of 725,000 t/y. The scope of supply also includes Automatic Target Control for the machine’s winder.
The new system will fully replace the existing web monitoring and inspection system and will be set up in the customer’s virtualized environment.